Developed by
Cryo Innovation and America Cryo
Manufactured in California
Welcome to Your Cryo Starter Guide
Everything you need to get started, use your device, and start selling your new services — all in one place.
Click here to watch the welcome video
Learn About America Cryo
Your device and Cryotherapy
Your Device
Click on your device below to open guides, manuals, and step-by-step instructions.
Collapsible content
Get Trained & Certified
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Online Training
Access Your Online TrainingAll purchases include free access to our step-by-step online training platform.
You’ll learn how to use the device safely, get the best results, and build your confidence with real examples. -
In-Person Training
In-Person TrainingPrefer hands-on support?
We offer in-person training at select locations, or we can send a certified trainer to your facility
Tools to help you sell your new services
You’ve just bought your new cryotherapy device — now it’s time to start using it and sharing it with your clients. Below are some simple tools to help you grow your business and stay organized.
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Client Waiver Form
Open FileImportant legal document for treatments.
Before treating a new client, send them this form to sign.It protects you and confirms they agree to receive cryotherapy (Don’t worry — a lawyer wrote it!)
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Client Discovery Form
Open FilesThis is a Google Form you can send to your clients before their first session. It helps you ask the right questions and get all the info you need. You’ll be asked to make your own copy before using it.
The CryoWealth Blueprint
The 3 secrets that will help you add $15k/mo to your business.
1. How to launch a new revenue stream to your business (and boost revenue)
2. How to sell High-ticket offers
3. How to keep your clients coming back+ And much more, including a special gift.
Cryo Courses
Share information about your brand with your customers. Describe a product, make announcements, or welcome customers to your store.
Social Media Course
Learn how to promote your services on Instagram, Facebook, and TikTok — even if you’re just getting started.
We’ll show you what to post, how often, and how to attract your first clients online.
Video Editing Course
Want your content to look more professional? This course shows you how to film and edit short videos using just your phone.
Perfect for Reels, Stories, or before-and-after client transformations.
Canva Template Tutorial
Ready to make your online presence pop? Explore and easily modify the Canva templates on our Marketing Materials page to create stunning visuals for your brand.
Marketing Materials
Here’s your one-stop resource for all things marketing!
You’ll find downloadable social media content, print-ready materials, high-quality stock photos, and branded templates to help you effectively promote your Subzero Cryotherapy business. Whether you're launching a campaign or just need a quick post, we've got you covered.
Upsell Sales Script
Ready to turn your intro cryo clients into high-value, long-term members? This script is your guide to confidently and naturally converting those single-session clients into lucrative 6–10 session packages.
Zalena AI Assistant
Your on-demand AI assistant trained to answer your business questions, marketing strategies, pricing guidance, and more. Just ask, and get tailored answers 24/7
Access Zalena AI AssistantCryo Solutions For Your Needs
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Become our Affiliate and gain extra income
Become an AffiliateOur affiliate program makes earning easy. Simply refer a friend, family member or colleague, send them our in-depth materials on marketing, sales, social media strategies & much more to them excited about the idea, they buy and voila. You’ve just made an extra money. Talk about a win win.
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Private Facebook group
Go to Facebook GroupJoin our members-only community of cryo business owners.
Ask questions, get advice, share wins, and learn from others using the same device as you.
It’s a great place to stay motivated, get support, and never feel alone on your journey.
Need Help With Marketing?
Check out Patient Engine, a specialized agency offering done-for-you marketing services for med spas and aesthetic-focused businesses.
When filling out their contact form, be sure to write “America Cryo” when asked “How did you hear about us?”.
Where to Get Your CO₂
You're free to choose any CO₂ supplier, but we recommend CO₂ Masters due to their competitive pricing and reliable service.
They deliver to 99% of the country, typically within 5 days (expedited options available).
Troubleshooting Frequently Asked Questions
What do I do if the Steady Red Light is shown?
What do I do if the Steady Red Light is shown?
It mean the area is too cold. Please, move jet stream away from area
What do I do if the the Blinking Red Light is shown?
What do I do if the the Blinking Red Light is shown?
It means that the device is too close to skin.
Move the device further away. XR ISO will turn off automatically after 3 seconds if not corrected.
What do I do if the colored lights are not displaying?
What do I do if the colored lights are not displaying?
It means that the device was held at improper angle during treatment
Maintain device angled in the same direction as the movement path of the jet stream and the muscles during treatment.
What do I do if the blue light is not showing despite holding the device at the proper angle and distance?
What do I do if the blue light is not showing despite holding the device at the proper angle and distance?
It means the area hasn’t cooled to therapeutic temperature, or no CO2 liquid is left in the tank (spraying clear/weak and not white/strong spray).
Slow jet stream movement (but not too slow as to elicit a steady red light). You may need to decrease the total treatment area and/or increase treatment time. Or, replace your tank.
What do I do if the green light is indicated during treatment?
What do I do if the green light is indicated during treatment?
It means the treatment and nozzle are at the proper distance for thermal imaging and temperature sensors.
Remain at this distance during treatment and indicate thermal temperature using the LCD screen.
What do I do if my device is in Celsius and I need Fahrenheit?
What do I do if my device is in Celsius and I need Fahrenheit?
It means your device could default to Celsius or Fahrenheit and can be changed easily.
Main Menu: Click the left Gear Icon, then switch from Imperial to Metric or vice versa. Click Save and Exit.
What do I do if the jet stream is 'dancing'?
What do I do if the jet stream is 'dancing'?
It means an icicle has formed on the nozzle.
Use finger to quickly swipe nozzle to clear icicle or use a needle to clean inside the nozzle.
What do I do if CO2 is leaking from the base of the nozzle?
What do I do if CO2 is leaking from the base of the nozzle?
It means an icicle has formed on the nozzle.
Use finger to quickly swipe nozzle to clear icicle or use a needle to clean inside the nozzle.
What do I do if CO2 is leaking at the connector to the gas?
What do I do if CO2 is leaking at the connector to the gas?
It means the O-ring is damaged.
Replace O-ring on the quick connection bolt.
What do I do if CO2 is leaking at the connector to the gas?
What do I do if CO2 is leaking at the connector to the gas?
It means the O-ring is damaged.
Replace O-ring on the quick connector to the gas.
What do I do if XRISO is not spraying white, strong, cold vapor?
What do I do if XRISO is not spraying white, strong, cold vapor?
It means the tank may be empty of the liquid CO2 the XRISO uses.
Replace tank.
What do I do if XRISO is not spraying cold, white vapor but the tank feels full?
What do I do if XRISO is not spraying cold, white vapor but the tank feels full?
It means the siphon may have disconnected inside the tank.
Contact supplier for different tank.
What do I do if CO2 is leaking from the sides of the quick release?
What do I do if CO2 is leaking from the sides of the quick release?
It means the O-ring inside quick-connect is missing or not properly sealing.
Insert, adjust, or replace washer ring (or tighten connector to remove the leak).
What do I do if frost appears on skin and remains for longer than a few seconds?
What do I do if frost appears on skin and remains for longer than a few seconds?
It means humidity may be too high in the room.
Maintain humidity no greater than 65%. A dehumidifier can help.
What do I do if the nozzle is covered in frost and/or feels like it is spraying tiny ice needles?
What do I do if the nozzle is covered in frost and/or feels like it is spraying tiny ice needles?
It means vapor being released from the device may be freezing moisture in the air (humidity).
Maintain room at or below 77°F with humidity no greater than 65%.
Need to share a photo or video with us?
Follow this quick guide to upload it and send us a link.